FAQ:
Q1: Are you a manufacturer or trading company?
A1: We are manufacturer and our factory is located in China.
Q2: What about the shipping methods?
A2: For samples we usually send by express or by air,and for bulk order we can delivery by sea or by train wherever it can go.
Q3: What about the payment methods &payment terms?
A3: We accept T/T ,Paypal, Western Union, Cash and etc.
After 30% deposit,and 70%balance before the shipment.
Q4: What's your delivery time?Where is the loading port?
A4: Usually we produce within 35-60 days after receiving the prepayment.
Loading port:Tianjin,and other place in china according your requirement.
Q5: Can I have a sample first ?
A5: We provide free samples to client check quality by freight collect, also if not our normal printing, customers have to pay sample cost first and sample cost would be deducted from the final order.
Q6: How do you ship the goods and how long does it take arrive?
A6: We usually ship goods by LCL or FCL by sea, by air or express delivery.
Usually it takes 30 days by sea, 5-7 days by air or express delivery.
Q7: We have design,can you produce?
A7: Yes, Customize package and OEM printing are available.
Q8: Are Raysen products washable or reusable?
A8: Raysen products are disposable, can't be washed.
Q9: How long will the disposable product last?
A9: Disposable products are designed for single use only.
Q10: How does your factory do regarding quality control?
A10: Quality is priority. We always attach great importance to quality controlling from raw material to the very end product. Our factory has gained CE and ISO 9001 authentication.
Q11: How to dispose the used Raysenproducts?
A11: After using Raysen products, please dispose them in a covered refuse container.
